Contact details for questions, feedback and complaints are listed below.
The laboratories can provide advice on any scientific and technical issues. Please contact the appropriate testing laboratory by telephone or email.
Please note that patient information is only secure when sent from one nhs.net account to another nhs.net account. Patient-identifiable information should NOT be sent when using other laboratory email addresses.
For advice on clinical and counselling issues please contact the appropriate Clinical Genetics Service.
East Genomics is committed to continual improvement and welcomes feedback on our services from both healthcare professionals and patients.
Please address any such emails to:
OR
- Dr Sandra Edwards (East Genomics Quality Manager)
- Dr Amanda Clarkson (East Genomics Clinical Operational Director)
To informally discuss any issues, please contact the appropriate laboratory directly.
Formal complaints can be made via the Patient Advice and Liaison Service (PALS) team at the appropriate hospital trust, see below:
Cambridge University Hospitals